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What Is Quality? “Quality Literacy” and the Current Quality- Related Initiatives



  • Bruce E. Bradley, MBA, Director
    Health Care Strategy and Public Policy
    General Motors Corporation

Presentation on Hospital-Acquired Infections, Serious Reportable Events – Responsibility of the Board of Trustees:
  • “No Payment” policy for SREs – Medicare AND organization – also to be applied to HAIs
  • Hold CEO accountable for development and achievement of quality and safety goals and provide strong support; do not accept culture that SREs, HAIs are normal
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